Successful story

Company

Bloom & Grow

Location

Hong Kong

Industry

Wholesale Distribution

Applications Replaced

on-premise ERP Platform

Solutions

NetSuite ERP, Inventory Management, NetSuite OneWorld

Customer Success

NetSuite supplies a scalable cloud platform that supports rapid growth of Bloom & Grow across Asia and Australia.

Bloom & Grow to manage its operations in real-time, with automated reporting and consolidated financials at its head office in Hong Kong and across five subsidiaries—in Singapore, Hong Kong, Malaysia, Australia and Mainland China.

Multi-currency conversion capabilities and built-in tax compliance for local countries help simplify and streamline international operations.

The deployment of NetSuite has been a morale booster for Bloom & Grow’s staff, transformed efficiency and effectiveness across the organization.

Monthly financial close time slashed from several weeks to a matter of days.

Anywhere, anytime access to finance, sales and customer data greatly improves productivity and decision-making.

An invoice can now be raised within three clicks versus its previous highly customized, complex and lengthy process.

NetSuite has eliminated the need for Bloom & Grow to pay software developer expenses, and removed the requirement to buy servers, pay server hosting fees and manage a firewall.

New B2B website powered by NetSuite SuiteCommerce transformed content marketing capabilities and ensures customer satisfaction with real-time on-site stock availability.

Advanced Inventory Management provides Bloom & Grow with enhanced and real-time insight that enabled the company to improve its stock turn and positively manage its cash flow

Challenges

Bloom & Grow's previous ERP platform was hosted on servers in Hong Kong with VPN access from Bloom & Grow's other offices, which often had technical issues.

Previous system produced inconsistent data and the move to NetSuite has transformed data consistency, reporting and budget projections across the organization.

Bloom & Grow personnel productivity suffered with frustrating and laborious business processes.

Previous environment was not conducive to mobile access and could not support Bloom & Grow's rapid growth.

Solution

Selected over solutions from MYOB, SAP and Oracle, NetSuite had the flexibility, scalability, agility and speed of implementation that the company was looking for, as well as offering the cloud-based, ERP and multi-currency capable features that were essential to the organization.

Bloom & Grow expects to use more NetSuite CRM capabilities and mobilize its sales teams across remote regions to process live sales orders onsite at customers’ retail stores.

NetSuite mobile app is especially valuable for remote and on-the-go business management and transactions.