Successful story

"NetSuite helps us put our energies into running effective programs that are helping to nourish children who would otherwise go hungry."- Little Ones Poverty Relief

Customer Name

Little Ones Poverty Relief

Location

Hong Kong

Industry

Nonprofit

Applications Replaced

None; organization launched on NetSuite

Solutions

NetSuite ERP, CRM

Customer Success

  • NetSuite.org supports Little Ones Poverty Relief's efforts to alleviate malnutrition among underserved children in remote areas of China.
  • Ease of use and rich feature set in NetSuite enable charitable organization to focus limited resources on making a difference, not administration and IT.
  • Little Ones Poverty Relief can better manage its lifecycle of selecting partner schools, conducting field surveys, providing services and evaluating impact.
  • NetSuite accounting simplifies management of expenses and income (from donations and fundraising) and provides financial snapshots at any given time.
  • NetSuite enables Little Ones Poverty Relief to build profiles of child beneficiaries and donors to help illustrate successful social impact.
  • NetSuite CRM and marketing capabilities help Little Ones Poverty Relief engage with donors and supporters in Hong Kong.
  • Organization can better manage and allocate about a dozen volunteers to various food, camp and ministry projects.
  • Multilingual capabilities in NetSuite enable interactions in either Mandarin or English for greater flexibility.

Challenges

  • As a startup in 2012, Little Ones Poverty Relief knew it would benefit with proven accounting and business management capabilities to strengthen its mission.
  • Nonprofit charitable group couldn't afford to invest in costly on-premise software and IT systems.
  • Bloom & Grow personnel productivity suffered with frustrating and laborious business processes.

Solution

  • Live since January 2013, NetSuite supplies a single source of data easily accessible to a small non-technical staff.
  • Free and discounted licensing through the NetSuite.org corporate citizenship program keeps expenses low and enables resources to be channeled into the mission.
  • NetSuite.org SuiteVolunteers program supplied pro bono services to help Little Ones Poverty utilize NetSuite CRM and marketing capabilities.

Reference link