Industries > Add-ons

Mobile Service call app (Android)

What Is Field Service Management?

Field service is any service performed outside of the employee’s company property. Field service management is the practice of managing field services, employees and equipment using software, workflows and communication solutions.

What does field service mean? Workers are sent to a client location to install equipment or provide services. The goal is to provide customers with the most satisfactory experience while maintaining service levels and improving efficiency.


Mobile Service Call App

Any service industry in which service staff needs to provide on-site service

  • Job assignment: Can setup some rules for auto-assigning the job to various engineers, like district, problem types​
  • Service call update: Update the call detail after service; Clock-in feature using GPRS​; Photo taking, video taking
  • Checking inventory status: Spare parts quantity checking

Functions Highlight

  • Work order type and urgency
  • Location grouping
  • Order search
  • Prework document & photo preview
  • Reschedule: Reason/Date picker
  • GPS location checking
  • Multiple order handling capability
  • Work implementation: Data input

Target industries